911 UPDATE !
Wednesday, September 4, 2019 at approximately 12:42am, the Beaumont 911 Operations Center was contacted by the director of the 911 Emergency Network for Southeast Texas Regional Planning Commission and advised there was an interruption with the 911 system affecting Hardin, Jefferson and Orange counties. The three agencies that monitor 911 systems, National Public Safety Solutions, AT&T and Intrado, caught the problem and immediately notified the SETRPC 911 Director. BPD’s 911 Operation Center has been working with the SETRPC 911 Director and AT&T to fix the problem. The 911 system is not down, but is impaired due to a damaged circuit that routes 911 calls to Southeast Texas. AT&T is repairing the damage and we estimate systems will be back in working order around 2:00pm today. Please continue call 911 first for any emergency. If you have problems getting through, please use the posted numbers below that have been put in place to handle emergency calls until this problem is remedied. Please note the number for Orange County has been changed.
There has been a disruption with the regional 911 system affecting Hardin, Jefferson, Orange county’s, and all jurisdictions therein. Please use non-emergency numbers for each city or county. Regional staff are working diligently to get this resolved as soon as possible. The following is a list of non-emergency numbers:
Orange County / 409-882-7926
Hardin County / 409-246-5101
Jefferson County / 409-835-8668
Beaumont / 409-880-3901
Groves- Nederland -and Port Neches /
Port Arthur / 409-983-8600
Bridge City / 409-735-5028
Silsbee / 409-385-3714
Orange / 409-883-1026,
Pinehurst / 409-735-5028
Vidor / 409-769-4561.
We will keep you updated as soon as it is back up and running