Pay your water bill online.
Monday through Friday 8:00 a.m. to 5:00 p.m.
801 Main, Suite 100 Beaumont TX 77701
Damage to electronic devices, as part of the automated water meter, is the responsibility of the account holder. The account holder will be billed for full replacement value of the equipment if damaged
Applications for City of Beaumont water services can be made online, by telephone to Customer Service, (409) 866-0023, or in person at 801 Main, Suite 100.
Customers will be asked to provide the following information along with their spouse information:
- Drivers License
- Social Security Number
- Date of Birth
- Telephone Number
- Place of Employment
A residential deposit of not less than $125.00 will be required and paid prior to establish a new account. Other deposit amounts will be based upon the account type and number of units. A $15.00 new service fee will be billed to the account. Service will be connected the following business day after service application.
*** A discount is available for Senior Citizens age 65 and older are. Must fill out application.
Termination of Service Procedures
Service will be terminated upon the customer’s request made by telephone or in person at 801 Main St. Suite 100.
- Identification may be required at that time.
- A final mailing address will be required.
- The service will be terminated the following business day after the request.
801 Main St.
Monday thru Friday 8:00 a.m. to 5:00 p.m.
3965 Dowlen Rd
7 Days a Week 9:00 a.m. to 8:00 p.m. *Current bill only.
3845 Phelan Blvd. 409-833-3575 Monday thru Friday 10:00 a.m. to 6:00 p.m. *Current bill only.
City Hall Night Deposit Box
Payments can be made after hours in front of City Hall at the Night Deposit Box.
- New Address for Water Payments: The remittance address for Water Utility Payments will be changing as of June 1, 2016. Please be aware of the change of address and update your records accordingly. The address information can be found on the Online Payments page.
- A discount is available for Senior Citizens age 65 and older are. Must fill out application.
- The City has installed an automated meter reading system. Any damage to the electronic device is a Criminal Mischief and the customer will be billed for the full replacement value of the equipment damaged
Water and Sewer Service Line Warranty Programs
As a homeowner in the City of Beaumont, you are responsible for the maintenance and repair of your home’s sewer and water lines which are the pipes located between your home and the main sewer line and the water meter, respectively. Below you will find the information for two warranty program service providers who have been interested in servicing residents in the City of Beaumont. The City of Beaumont has no affiliation with the following two warranty service providers and has no responsibility or liability for the warranty program being provided by either company. Any questions related to such a program should be directed to one of the numbers below:
Corporate Mailing Address:
601 Merritt 7
Norwalk, CT 06851
Customer Call Center Mailing Address:
1232 Premier Drive, Suite 100
Chattanooga, TN 37421
Email: [email protected]
Service Line Warranties of America
11 Grandview Circle, Suite 100
Canonsburg, PA 15317-9840
Email: [email protected]
Why was my water bill high given the fact that my house was flooded and I was unable to use my water as much as I normally do?Most of the City’s water meters are electronic, thus send the usage amounts electronically for billing purposes. When the meters are submerged in water they are not able to send in the usage electronically for the billing purposes. If that occurs, your bill is estimated by calculating an average usage from the prior (3) months and that is what you are billed.
What if my estimated bill was much larger than my actual usage?Any water bill that was estimated due to the flooding will be adjusted during the next billing cycle when the actual usage is recorded in the system. If you were billed more than the actual usage, then you will receive a credit for the balance on the next month’s water bill.
Is the City offering any water/sewer payment assistance programs?
Qualifying customers may be eligible for payment plans, extended due dates and/or waiver of late fees.
Please call Water Customer Service for details.