Online Water Payment System Down for Maintenance

//Online Water Payment System Down for Maintenance

Online Water Payment System Down for Maintenance

The City of Beaumont is still diligently working with our software vendor to get on a new platform for online water utility payments since the data breach on August 29.

Unfortunately, while working out what needs to be done to upgrade the system, Beaumont was hit by Hurricane Harvey and the subsequent flooding.  Once we were back in the office and ready to work with the vendor again, they were hit with Hurricane Irma.  They have yet to make it back into their offices, but anticipate that they will be able to make it back this week.

The City is hoping that by next week, we will be able to pick the project back up with the vendor and have a timeline for our citizens as to when our online water billing system will be back up and functions.

Your security is our utmost concern and we want to make sure the new solution is in place before bringing payments back online.  Thank you for your continued patience.

Currently, you can make water payments at the following locations:

[column col=”1/3″]

City Hall Cashiers Office
801 Main St.
Monday thru Friday
8:00 a.m. to 5:00 p.m.[/column]

[column col=”1/3″]

Kroger #325
3965 Dowlen Rd
7 Days a Week
9:00 a.m. to 8:00 p.m.
*Current bill only.[/column]
[column col=”1/3″]
Kroger #328
3845 Phelan Blvd.
409-833-3575
Monday thru Friday
10:00 a.m. to 6:00 p.m.
*Current bill only.[/column]
 
 

[column col=”1/3″]

City Hall Night Deposit Box
Payments can be made after hours in front of City Hall at the Night Deposit Box.

Payments posted to the Night Deposit Box will not be posted until the next business day.[/column]
[column col=”1/3″]

Automatic Bank Drafts
The City of Beaumont can directly draft your water bill from your bank account.
 
To sign up, go to the Forms tab on the Water Billing page and select the Direct Payment Authorization form.[/column][column col=”1/3″]
[column col=”1/3″]
Payments By Mail
Payments can also be mailed to:
 
P.O. Box 521m
Beaumont TX 77704-0521[/column]
By |2017-09-18T17:51:41+00:00September 14th, 2017|Blog|Comments Off on Online Water Payment System Down for Maintenance

About the Author:

Angela is the IT Senior Project Manager for the City of Beaumont.